Terms and conditions


Update date December 30, 2022

This website and all the information provided through it is owned by Grace Baseme EI (“Company”, “we” and “our” and “us”). The terms (the “Terms and Conditions”) sets out the general conditions of use of our services, products, and the website, www.gracebaseme.com  (the “Site”), and how you access our content and services, either as a paying customer or simply a website visitor.


Please READ carefully. Your access and use of this Site are subject to legally binding terms and conditions, which you accept and agree to by accessing this Site.


The material appearing on the Site, is provided as information about Company’s services, products, events, people, and 'Baseme Confidential '(“the Program”). Company and its directors, agents, employees, and affiliates assume no responsibility or liability for any consequences resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this site.

Any information by or on this Site is provided for promotional or informational purposes only and is not to be relied upon as a professional opinion. By using this Site, you accept and agree that following any information or recommendations provided is at your own risk.


The following terms and conditions form a binding agreement (“Agreement”) between you and Company, a company incorporated in France. Company may change, amend, supplement and replace these terms and conditions without advance notice. Your continued use of this Site after any change means you have accepted the changed terms and conditions.


France copyright laws protect all materials created by Company on the Site as original works. All materials belong to Company, including those with the absence of a registered copyright symbol.

This Site may contain links to third-party websites. Any linked sites, materials, and pages are not under the control of Company. We are not responsible for the content in any related website, nor for any losses or damages you may incur because of the use of any such website. Company accepts no liability for any errors or omissions in third-party websites. We provide these links to improve your use of the Site, enable you to connect with us on various platforms, and help Company offer the most accessible services for you and conduct transactions.

If we have materials on the Site which you can download, a revocable, non-exclusive license is granted for you to download copies of the materials for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:             

change or copy the materials;


3.1. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

3.2. share or transfer the materials to another person or “mirror” the materials on any other server.

3.3. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

If Company discovers that you have illegally misappropriated or used any of the intellectual property you were granted access to, you will be blocked from any future programs and will seek any extent of legal remedies and you will be required to cover all legal fees necessary to enforce these rights.  

We love to share our clients’ successes from inside our programs. By signing up for the Program, you grant Company permission to use any testimonials in our marketing materials and/or any promotional efforts. This includes but is not limited to unofficial testimonials, words of praise via any other platform including but not limited to Instagram stories, public posts or posts inside our Facebook groups, and direct messages with us. We will blur last names on screenshots used, and you understand that all confidentiality provisions apply and that testimonials are the only exception to our confidentiality obligations. 

We want you to be 100% satisfied with the Program, but we also want to ensure our clients have given the Program a fair shot and have used their best effort to apply the methods and strategies. Please contact our support team at support@gracebaseme.com within 60 days of your enrollment to qualify for a refund. We follow a ‘Do The Work’ Refund Policy which means you must include ALL required, completed work with your request for a refund. If you request a refund and do not include all required work by your 60th day, your refund will not be accepted. All refunds are discretionary as determined by Company. 

We are about honesty, fairness, and customer satisfaction. We have no problem issuing a full refund if you have actually tried your best and done the work, but the Program was not fitting for your business and/or business goals.

 

5.1 An example of a situation where we wouldn’t grant a refund is if a client does not put in any effort, does not try at our Program material, does not take full responsibility for their own success, and then asks for their money back. We also do not offer refunds for: (1) attempts to use the refund policy to opt out of any existing financial obligation and/or payment plan already committed to us upon signing up for our Program, (2) change of business direction after purchasing the Program, and/or (3) inability to complete the Program within the predefined access period. 

5.2. An example of a situation where we would give a refund is if you do the entire Program, try your best, share with us what you learned, and then provide an objectively fair reason you want your money back. This means we are expecting the following documents and tasks to complete: 

A minimum one-page write-up on the top 3 lessons you learned from the Program and a fair reason why you think the program did not work for you 



Disclaimer: Due to the digital nature of our Program, we do not offer refunds for those who do not do their due diligence to ensure the Program is the right fit for them. It is the customer’s responsibility to carefully review our sales page and terms and conditions before purchasing, using or accessing any of our services, products and Program. Please note, we do not offer partial refunds for our programs and our exclusive bonuses and Program extensions are non-refundable under any circumstances.

Company retains the right to ‘blacklist’ you from accessing all materials, Program, or other products or services we offer in the event that you do not pay your outstanding balance, dispute your payments, or if you steal any of our intellectual property. We will remove a client from the blacklist at the discretion of Company. Under the conditions that: (1) the outstanding balance has been paid in full and (2) that the client will not be eligible for a refund for the rest of their Program access. 

6.1 In the event that a client wants to regain access to our online Program after disputing a payment(s), the client agrees to pay the fee for each payment previously disputed. 

Company offers multiple payment options at the time of purchase, so you can either pay in full or in monthly installments. If you opt for a payment plan, you will be responsible for paying the remaining invoices unless you obtain a refund through our ‘Do The Work’ Refund Policy. By signing up for our payment plan, you agree to pay the entire balance owed on your payment plan. If you wish to pay off your remaining account balance in full, you can do so at any time, but to be eligible for our discounted pay-in-full price and bonus, you must email us within 30 days of enrolling. In the event that a payment is not made, Company will temporarily suspend access until the payment(s) is caught up. After three failed payments, you understand Company may contract a collection agency to collect the money from you. Please note, Company will not be held accountable for any foreign transaction fees charged by your bank.

In the event that your agreed-upon payment plan is broken, our team will permit a three-month grace period and will actively work with you to get payments back on track. However, after three months of delinquent payments, you will be charged a 10% fee of the monthly payment due for every month of missed payments after that, for up to one year. The 10% late fee will only commence after your initial three-month grace period.

8.1 To get back on track with our program after 3+ months of delinquent payments, you must make up for ALL past due payments and late fees. Your access will be re-granted once your entire account is paid off.

Program clients receive 12 months of unlimited access to our program and private client community. Client access activates immediately upon enrolling in the program, and we do not offer account holds. We understand everyone has different learning styles and goes through the program at their own pace, and if for any reason, a client is unable to complete the Program within the 12 months access period, the client will have an option to opt-in for our paid program extension.

Our team actively updates our programs to ensure the majority of clients' biggest roadblocks are anticipated, minimized, and addressed. Clients are automatically granted access to any updates within the Program and the Program Benefits during their 12 months of access. Please note, enrolling in our program does not grant free access to any future benefits other than the ones promised to be offered at the time of enrollment. Benefits are non-refundable and cannot be exchanged for any other benefits. If you enroll in our program within 30 days of an additional benefit being offered to new clients during enrollment, we will happily grant you access to this benefit free of charge!

We make NO GUARANTEES about any success that you will get from our Site, services, Program or any of our free offers. We will do everything for you to succeed, but we make no guarantees since we try our best but can only control so much about your success through our work. You understand that Company makes no guarantees regarding any results based on any action or inaction relating to your life, social media accounts or businesses based on the information we share or services we sell or share for free through the Site. Ultimately, we will not be responsible or make any promises about what will happen in your life and business. Even if you have worked with us as a client before and had certain results, we make no guarantee that they will happen again. We cannot be any more clear about this: We are here for you and want you to succeed, but we make no promises regarding results and make no guarantees. 

These terms and conditions and any other legal notices, policies and guidelines of Company linked to these terms and conditions or contained on this Site constitutes the entire Agreement between you and Company relating to your use of this Site and supersedes any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter. This Agreement may not be amended or changed except by Company.

Company may revise these terms of use for its website at any time without notice. By using the Site, you agree to be bound by these Terms and Conditions of Use.

In no event shall Company or its affiliates be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to view or use the materials or content on the Site, even if we have been notified orally or in writing of the possibility of such damage. 

Any claim relating to the Company website shall be governed by the laws of France without regard to its conflict of law provisions.

As a condition of your use of the Site, you indemnify Company and its directors, agents, employees, and affiliates from and against all liabilities, expenses (including legal fees), and damages arising out of claims resulting or arising from your use of this Site. 


If you have questions about Company’s terms and conditions, services, and practices, please contact us at support@gracebaseme.com  and we will do our best to respond to you as soon as possible.

 

 

Thank you for reading our Terms and Conditions